South Yorkshire Passenger Transport Executive
The SYPTE website sets cookies.
If you continue to use this website, we will assume that you are happy to receive all cookies on this website. Find out more about the cookies used on this website.
SYPTE Logo - Click here to go to the home page
TSY Logo - Click here to go to the Travel South Yorkshire Site Facebook Twitter LinkedIn


Home > [2690] (Tender) [Tram Stop Real Time Displays Root Cause Analysis]




[2690] (Tender) [Tram Stop Real Time Displays Root Cause Analysis]

South Yorkshire Passenger Transport Executive (SYPTE) is seeking to appoint a suitably experienced provider of the above Services.  The estimated value of the project is between £20,000 and £25,000.

In 2015, SYPTE awarded contracts for the supply, installation and maintenance of 84 Passenger Information Displays (PIDs), a Content Management System and a Tram Information System to generate and display real time predictions at 44 tram stops on the network in Sheffield.

Although the PIDs have been fully operational since December 2015, the quality of their performance has never consistently achieved the standard expected by either SYPTE or South Yorkshire Supertram Limited (SYSL). An independent external consultant is now required to objectively review all aspects of the existing operation and how they interact, with a view to identifying the cause(s) of residual issues that are still being experienced, explain why the problems are occurring, propose resolutions to address each issue and cause identified, assign responsibility for each resolution and develop a plan of action going forward.

Suitably qualified persons wishing to tender for this Contract can obtain a Specification, Invitation to Tender Instructions Sheet and Draft Contract by clicking on the Apply button below or by contacting SYPTE at the address below:

Legal Services

South Yorkshire Passenger Transport Executive

11 Broad Street West


S1 2BQ


The deadline for the return of tenders is 12.00 noon on 21st March 2017.  The Instruction Sheet sets out the process for submission of documentation.

Please be advised that the Executive is a public body for the purposes of the Freedom of Information Act 2000.


Click the button below to apply online.