South Yorkshire Passenger Transport Executive
The SYPTE website sets cookies.
If you continue to use this website, we will assume that you are happy to receive all cookies on this website. Find out more about the cookies used on this website.
SYPTE Logo - Click here to go to the home page
TSY Logo - Click here to go to the Travel South Yorkshire Site Facebook Twitter

 

Home > Corporate > Public Transport Performance

Corporate

Recruitment

Media

Public transport performance

Listed below are the latest available figures (updated quarterly) for public transport performance in South Yorkshire.

  • Patronage is the total number of passengers carried by the specified mode of transport over the given time period.
  • Punctuality relates to the proportion of scheduled journeys operating to time (ie. departing within a window of 1 minute early to 5 minutes late).
  • Reliability is the percentage of scheduled journeys that actually operate.
  • Customer satisfaction figures are obtained through our ‘Wave’ survey which is an independent survey undertaken on behalf of SYPTE by Ipsos Mori. The figures below are based on the survey conducted in November 2011.

April - December 2012

BUS Patronage78.8 million
Punctuality87.9 %
Reliability97.9 %
Customer Satisfaction52.2 %
RAILPatronage7.4 million
Punctuality91.1 %
Reliability98.0 %
Customer Satisfaction70.1 %
TRAMPatronage10.9 million
Punctuality96.6 %
Reliability99.9 %
Customer Satisfaction73.1 %
 
 
How are we performing?
Home About Us Contact us Site map Copyright Terms of use Privacy policy Accessibility