As of January 2005, you have been able to ask SYPTE for information which is not already published elsewhere nor exempt under the FOIA. Under the FOIA you have the right to ask for information to be provided in a particular way and we will try to meet your request. You are able to ask for assistance if you have any difficulty in formulating or making an application by contacting SYPTE's Information Officer. We will help you as much as possible but we are not required to look for the information you request unless we have:
- a clear and understandable request with enough detail to locate the information, and
- your name and address so we can respond to your request.
This will ensure that your application is dealt with as quickly as possible. You should give as much detail as you can in order to assist us in locating the information that you require. You may also advise us by what means you would prefer the information to be communicated, ie paper or electronic format.
Some documents may include exempt information so you will only get the information which is not exempt. You only have a right to information and not necessarily to documents. Some documents may include exempt information so you will only get the information from them which is not exempt.
Any fee charged will be calculated by looking at the costs directly and reasonably incurred locating the information you have asked for and giving it to you. You will then be sent a 'fees notice' which you will have to pay within three months of your request - you will not receive information until you have paid the costs in the fees notice.
If the estimated cost of providing the information would be above the appropriate limit set by the Government then we will not be under a duty to provide the information. However, SYPTE will inform you if the limit will be exceeded and we will try to let you know what can be provided within the limit. Despite not being obliged to provide information which exceeds the limit SYPTE will still be under a duty to advise and assist.