Current Vacancies

Our current vacancies are listed below. Before applying for a job at SYPTE, please read through A Career with SYPTE.  You will also find guidance notes to help you complete your application form on page 14 of Building Your Career.  

If you are looking for work experience or a student placement, please email telling us about yourself, why you would like work experience with SYPTE and when you are available.

Contact Centre Assistant

Maternity cover – up to 12 months

Salary: £17,480- £18,617 per annum (pro rata)

30 hours per week, working 5 days out of 7 between the hours of 7:00 – 20:00

Are you passionate about delivering excellent customer service?  We’re looking for an organised team player with strong administrative skills to join the Traveline team.

The successful candidate will be joining our contact centre team working in Sheffield, where they will be the first point of contact for customers requiring real-time travel information, journey planning support and help with applying for and using travel passes.

You will need to be educated to GCSE standard in English and Maths and be organised and methodical. You’ll tackle a variety of admin tasks, from answering phones and processing travel pass applications to sending out letters and pushing out live travel information via social media.

Our ideal candidate will be able to hit the ground running, but more important is your determination, positive attitude and the desire to be part of this winning team. We’re looking for colleagues who get real satisfaction from helping people and are passionate about delivering a customer-focused approach.

You will also need to be able to demonstrate the following:

  • Data entry and keyboard skills

  • Problem solving skills

  • Team working.

More information about the role and an application form can be downloaded below:

Contact Centre Assistant advert

Job description – Contact Centre Assistant

SYPTE application form

Completed application forms should be returned to no later than 5pm on Tuesday 28 January 2020. Interviews to be held on Monday 10 and Tuesday 11 February 2020

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